Job Description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.We are looking for Product Managers with varying levels of experience to join SeatGeek’s R&D team. This role will own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement.Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans.You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day.What you'll doOwn the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screensBuild and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clipsAlongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retentionUse behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency usePartner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated effortsPartner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channelsPartner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pauseStay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiencesBuild and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over timeEvangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomesProvide mentorship to junior product team members and contribute to enhancing our product team culture and best practicesWhat you have5+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scaleDeep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metricsFluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experienceHands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questionsComfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s neededStrong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just shipsA strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumptionExperience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impactExcellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partnersProven ability to lead cross-functional teams toward ambitious goals with urgency and clarityIdeally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solveIdeally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment5+ years as an engineer in a role that focused on writing codeA foundation of technical excellence that your team can look up toKnowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for successYou understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadershipProduct-minded engineering experience, especially products that span native mobile, web, and backend systems.Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences.Experience in the sports technology industry is preferred, but not a requirement.This role requires candidates to be based on the East Coast, with preference given to those in the New York City area.Our stackYou absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language.Client Platforms: iOS, AndroidLanguages: Python, Swift, KotlinVersion control: Git (Gitlab)Feature Flag/Experimentation: EppoProduct Analytics/Reporting: Mixpanel, Looker, HexApp Distro for Testing: Firebase, TestFlightDesign: FigmaOther Product Management Tools: Claude, ChatGPT, Productboard, JIRAPerksEquity stakeDiscretionary annual bonusFlexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotelyA WFH stipend to support your home office setupUnlimited PTOEligible for the SG discretionary annual bonus based on individual and company performanceUp to 16 weeks of fully-paid family leave 401(k) matching Student loan matching programHealth, vision, dental, and life insuranceUp to $25k towards family building, reproductive health services and Gender-affirming care$500 per year for wellness expensesSubscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical$360 per quarter to spend on tickets to live eventsAnnual subscription to Spotify, Apple Music, or Amazon musicThe salary range for this role is $116,000 - $220,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!To review our candidate privacy notice, click here.

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