Location: India (Remote) Work Hours: Must overlap with U.S. business hours
We are seeking a Platform Technician to configure and support GenAI voice agent platforms for U.S.-based healthcare providers. This role focuses on deploying AI-driven voice workflows for patient access, scheduling, billing, and call-center operations, with a strong emphasis on PHI protection, prompt configuration, and healthcare compliance. This is a hands-on technical configuration role working with conversational AI platforms—not model training or AI research.
What You'll Do
Required Qualifications
Nice to Have
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