Job Description
About KaufmanIT
KaufmanIT, Inc., founded in 2010, is a growing and fast paced IT services company located in Irvine, CA. We take a methodical approach to providing reliable technology support. Our primary focus is to work with our clients to understand their needs and determine the most efficient, cost-effective, reliable and secure solutions. We work to assess our client’s current environments and understand their needs. We design, architect, implement and maintain client’s environments in fashion, engineering, legal, financial, non-profit and professional services among other industries. Our goal is to increase productivity, improve security, reduce costs and provide the greatest level of service all while staying focused on learning about the most current technologies and how they can be applied to further the goals of the organizations we work with.
Job Description
We are currently seeking a highly skilled Senior IT Systems Engineer with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment.
Our technicians are responsible for maintaining and improving our clients work environments through effective remote maintenance and on-site field work, all while providing exceptional customer care. Candidates must be energetic and focused with a strong motivation to learn new technologies and build processes. This position requires dedication, follow-through, effective utilization and unparalleled customer service.
This position will include identifying user problems and delivering effective support services. Responsibilities include identifying, documenting and troubleshooting user issues to resolution and maintaining customer satisfaction. Candidates must focus on relationship management and have the ability to coordinate with the required resources to respond to complex IT requirements. If you have the experience and a desire to learn and grow then we would love for you to apply.
What does the job entail?
What are the skill sets, qualities and experiences required for this job?
Applicant must have/be:
The following are not required but would be a plus:
This position is for someone that has a passion for computers, networking, and solving problems. You must have a strong desire to learn and grow professionally. Possibility for upward movement with proven growth.
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