Job Description

About UsInnovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future!Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.Job PurposeWe are seeking a high-impact Aftersales Parts Manager to partner with our dealer network and drive profitable growth across parts and service operations. In this role, you will act as a trusted advisor to Case IH and New Holland Agriculture dealers, delivering strategic consulting, actionable business plans, and hands-on support to improve dealer performance, customer satisfaction, and market share.This is a field-based role focused on execution, influence, and measurable results.Key ResponsibilitiesDealer Performance & GrowthConduct comprehensive dealer parts and service assessments; develop and execute action plans tied to measurable outcomesDrive dealer sales performance aligned to CNH aftersales targets and growth plansIdentify and unlock incremental parts revenue opportunities across the territoryLead territory-level parts business planning with a focus on market share expansionBusiness Planning, Analytics & ReportingLead regional business planning, forecasting, and opportunity identificationUtilize data and reporting tools (e.g., Power BI, Salesforce, dealer financials) to drive decisionsIdentify trends, risks, and growth opportunities; deploy structured countermeasuresProvide actionable insights and reporting to dealersAftersales Strategy & ExecutionImplement CNH parts and service marketing programs to increase retail penetrationPromote integrated solutions across parts and service to grow total dealership revenueInfluence dealer adoption of best practices to achieve 100% absorption through parts and servicePromote a culture of continuous improvement using RCPS/RCCM (Root Cause Problem Solving and Countermeasures) methodologyEnsure consistent delivery of training, tools, and processes that elevate dealer capabilityDealer Development & Relationship ManagementBuild strong relationships with dealer leadership and key customer accountsIncrease dealer capability through targeted coaching, training, and performance managementImprove customer satisfaction (NPS/CSI) through structured initiatives and best practice deploymentTraining & EnablementDeliver training programs, workshops, and seminars to improve utilization of CNH parts programsSupport dealers in adopting tools, processes, and reporting that drive operational excellenceMarket Intelligence & ReportingGather competitive insights and market trends to inform corporate strategyProvide actionable feedback and reporting to internal stakeholders Experience RequiredQualificationsEducation & Experience (one of the following):Bachelor’s degree + 3+ years in sales, business development, or project managementAssociate’s degree + 6+ years of relevant experienceHigh School diploma/GED + 8+ years of relevant experienceRequired Experience:Minimum 2+ years in dealership operations (parts, service, or aftersales)Strong understanding of agricultural equipment dealer business modelsSkills & Capabilities:Proven ability to influence without authority and drive dealer accountabilityStrong business acumen (financials, absorption, margin, inventory turns)Experience building and executing territory business plansExcellent communication, coaching, and relationship management skillsAbility to travel extensively (~70%)Pay TransparencyThe annual salary for this role is $86,625 - $132,825 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.What We OfferWe offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:Flexible work arrangementsSavings & Retirement benefitsTuition reimbursementParental leaveAdoption assistanceFertility & Family building supportEmployee Assistance Programs Charitable contribution matching and Volunteer Time OffClick here to learn more about our benefits offerings! (US only)US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.

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