Job Description

911 Dispatcher

Be the hero behind the headset!

Are you looking for a rewarding and exciting career? A career where everyday is different. Do you have the desire to help and make a difference in your community? Archuleta County Combined Dispatch is looking for qualified 911 Dispatchers!

Our new, state of the art facility, located in Pagosa Springs, dispatches emergency service calls 24-hours per day, 365 days a year for public safety agencies in Archuleta County. This essential role ensures community safety through effective communications duties supporting Police, Fire, Sheriff's Office, and EMS agencies.

Dispatch duties include, but are not limited to:

• Receive and analyze incoming 911 calls, as well as non-emergent calls, for police, fire, rescue and medical assistance
• Utilize computer aided dispatch computer system to input, retrieve and maintain vital information
• Performing emergency medical dispatch when necessary
• Distribute calls for service via the 800 MHz radio system
• Monitors, inputs and retrieves various requests on the CCIC/NCIC system including warrant entries
• File police reports and maintain history records
• Prepare and maintain master name crime indexes
• Maintain radio log and recording

Qualified applicants should be passionate about learning and working in the Public Safety/Emergency Services, and have the ability to remain calm and professional in a variety of situations. In addition, they must meet the following qualifications:

• At least 18 years of age
• High School diploma or equivalent
• Demonstrate excellent verbal and written skills
• Ability to multi-task successfully in a fast paced environment
• Strong computer and typing skills
• Available to work different schedules, including weekends, over-night shifts and holidays
• One to three years prior experience preferred but not required

The hiring process for our Emergency Dispatchers is extensive and includes written tests, drug test, psychological test, personal history statement, and a background investigation.

Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.

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